Privacy Policy

1. Introduction

Vyapar Sabha ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our platform at vyaparsabha.in. By using the Platform, you consent to the practices described in this policy.

2. Information We Collect

We collect the following categories of information:

• Account Information: Name, email address, phone number, company name, GST number, and state provided during registration.
• Profile Information: Business type, commodities traded, and product details you add to your profile.
• Application Data: Conference applications, approval status, and payment records.
• Usage Data: Pages visited, session activity, and interactions with the Platform.
• Communication Data: Messages submitted through the contact form.

3. How We Use Your Information

• To create and manage your account
• To process conference applications and match buyers with sellers
• To send transactional emails (application status, schedule, payment confirmation)
• To send SMS reminders for upcoming sessions
• To verify UPI payments and maintain payment records
• To improve the Platform and resolve technical issues
• To comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share it with:

• Conference participants: Your name and company name are visible to matched counterparts within the context of a scheduled meeting.
• Service providers: Email delivery (SendGrid), SMS (MSG91), video conferencing (Zoom), and payment processing (Razorpay) — strictly for service operation.
• Legal authorities: Where required by law or to protect our rights.

5. Data Retention

We retain your account and transaction data for a minimum of 3 years to comply with financial and tax regulations. You may request deletion of your account at any time; however, transaction records required for legal compliance will be retained for the mandated period.

6. Cookies & Tracking

We use session cookies to keep you logged in and local storage to persist your preferences. We do not use third-party advertising cookies or cross-site tracking. You may disable cookies in your browser settings, though this may affect Platform functionality.

7. Data Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access-controlled databases. While we strive to protect your data, no system is completely secure. We encourage you to use a strong, unique password for your account.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Opt out of marketing communications at any time

To exercise any of these rights, email us at privacy@vyaparsabha.in.

9. Children's Privacy

The Platform is intended for business users aged 18 and above. We do not knowingly collect personal information from minors. If we become aware that a minor has registered, we will promptly delete the account.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. Continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related queries or to exercise your rights, contact our data team at privacy@vyaparsabha.in.